Difference between revisions of "Sql Connection Configuration Issues"

From Agility
Jump to: navigation, search
(Created page with "Symptoms: User can connect to SQL instance with SQL management studio, but Agility (or background) throws exception (in event log) that fastNet it is unable to connect with sql")
 
Line 1: Line 1:
Symptoms: User can connect to SQL instance with SQL management studio, but Agility (or background) throws exception (in event log) that fastNet it is unable to connect with sql
+
'''Symptoms:'''
 +
 +
Agility (or background) throws exception to event log that system is unable to connect fastNet database., but user can connect to SQL instance with SQL management studio
 +
 
 +
'''Investigation Procedure:'''
 +
 
 +
Ensure system configuration:
 +
#Check system name in ''web.config'' and in ''sxpBacground.exe.config'' files
 +
#Ensure registry configuration(for standard and Wow6432Node):
 +
    HKEY_LOCAL_MACHINE\SOFTWARE\SoftSolutions\SXP\SystemName
 +
    HKEY_LOCAL_MACHINE\SOFTWARE\'''Wow6432Node'''\SoftSolutions\SXP\SystemName

Revision as of 10:35, 14 December 2016

Symptoms:

Agility (or background) throws exception to event log that system is unable to connect fastNet database., but user can connect to SQL instance with SQL management studio

Investigation Procedure:

Ensure system configuration:

  1. Check system name in web.config and in sxpBacground.exe.config files
  2. Ensure registry configuration(for standard and Wow6432Node):
   HKEY_LOCAL_MACHINE\SOFTWARE\SoftSolutions\SXP\SystemName
   HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\SoftSolutions\SXP\SystemName