Sql Connection Configuration Issues

From Agility
Revision as of 10:35, 14 December 2016 by Sychu (Talk | contribs)

Jump to: navigation, search

Symptoms:

Agility (or background) throws exception to event log that system is unable to connect fastNet database., but user can connect to SQL instance with SQL management studio

Investigation Procedure:

Ensure system configuration:

  1. Check system name in web.config and in sxpBacground.exe.config files
  2. Ensure registry configuration(for standard and Wow6432Node):
   HKEY_LOCAL_MACHINE\SOFTWARE\SoftSolutions\SXP\SystemName
   HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\SoftSolutions\SXP\SystemName